Whether commercial or residential, there are three key steps which absolutely must happen if you’re to expect a superior construction process and a successful project completion. Reaching the end of a large project like a custom built residence or a commercial building on-time and on-budget isn’t a mystery, and it doesn’t happen without proper planning. If you’re looking to start a construction project in the coming year, make sure your contractors are utilizing these three steps to success:
- Superior Client-Contractor Relationships – From the very first moments of project conception to the final walk-through, having all parties involved and invested is crucial to having a project run smoothly. This means contractors, subcontractors, clients, design team, etc. – everyone must be on the same page at the same time. In fact, we’d even go so far as to say this is the most important step out of all three. It can mean the difference between a construction process plagued by miscommunications, misinformed ideas, and poor planning – to one that operates smoothly from start to finish.
- Make Informed Decisions – When you work with a qualified, quality-driven contractor, your decisions are innately better informed through the years of experience they provide. Not all contractors are made equally, though, so the first informed decision comes from the client as they research their prospective new builders. The key behind this is not getting stuck on the initial price tag, but instead on the ways a qualified contractor will save you money in the long run.
- Transparency in Costs – When you have cost transparency with a project as large as commercial or residential construction, not only do you share in the risk/rewards of moving forward, but trust is built between client and contractor. It’s just one of the ways superior client-contractor relationships get built.
You don’t have to take just our word for it on these crucial steps, either. A recent study by the Charles Pankow Foundation and the Construction Industry Institute found similar results as they looked closely at over 200 capital projects to determine how best to achieve project success. While the study was geared toward integrated project delivery, its results are very applicable here.

